SupportPress is WooThemes’ second application style theme is designed to create a clean and simple, yet powerful help desk using the WordPress core functionality. Customers can submit support requests but are encouraged to check an intuitive knowledge-base to learn if their issues have already been resolved. Your agents administrate tickets by setting priorities and delegating tasks to fellow team members. SupportPress premium WordPress is truly an incredible offering from the folks at WooThemes. Make sure to see what this amazing theme is all about by checking out the live demo at the end of the post

Support Press is a premium theme by WooThemes that acts as an application style theme designed to create a simple yet powerful help desk using your WordPress installation as a CMS for your ticketing/knowledgebase website.Customers can easily submit support requests but are encouraged to check an intuitive knowledge base first to learn if their issues have already been resolved, this makes it the perfect theme for support sites as it will help keep your support to a minimal and your customers happy.

Support Press TicketsWith the SupportPress theme Agents (your staff) can administrate the submitted tickets and set priorities for them as well as delegate tasks to fellow team members. This will make it much easier to keep track of your tickets and ensure that your customers are being helped in a timely fashion and appropriately.

What makes the SupportPress theme so awesome is the solid ticket system that is built-in. Customers can submit tickets and watch their own tickets as they are handled by the staff. Tickets are added via an intuitive front-end form and your knowledge base is the perfect way to avoid spam and repeated issue reports.

Now you can use your favorite CMS for your support site – WordPress – and this theme provides you with the ability to do so.

• Tickets
• Knowledge-Base
• Smart Dashboard
• Alerts
• Messages
• Mobile Optimization
• Custom Email Notifications
• Convert Tickets Into Knowledge-Base Items
• Cutting Edge HTML5 and CSS3
• Try Before You Buy
• Documentation

Standard pricing of the SupportPress theme from Themeforest  is as follows :
SupportPress Theme (standard version) : $100 (single site license)

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